You are hired as an Administrator of a Nursing Home or Ambulatory Care Center. Your first task is to develop a brand new policy and procedure manual. publish the steps you would take to embark on this major initiative. Would you have hard copy binders or an electronic version? How would you train the staff on policies and what would the plan for an annual review be.
In the healthcare arena, it is essential that we explore alternative approaches to improving patient and organizational based outcomes or those that can assist in improving customer satisfaction. Please view the two videos below and write a 275 word essay regarding your opinion of how each of the videos displays how out-of-the-box approaches can be utilized by health care practitioners to improve or augment the care provided. Additionally, indicate your own idea of a non-traditional approach to assisting in care or customer service that is not displayed in one of the videos. It could be a scenario that you have encountered in your career. One video portrays the pediatric and the other, the geriatric population.
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Dancing doctor brings joy to patients – YouTube
Centerlight Music Has Power